8 out of 10 appointments must always take place in the same course series. You can also make up to two appointments in other certified course series or participate online. Please note the cancellation deadlines for rebooking.

We urge you to cancel your spot if you cannot attend.
To do this, log into your account and select the date you would like to cancel.
If you cancel in good time (at least 12 hours in advance), a credit for rebooking will be credited to your account.
However, we ask you to ALSO cancel your place if it is at short notice. Your credit will not be refunded, but this may allow someone on the waiting list to take your place.

At the end of the course series, or as soon as you have made 8 appointments, you can write us an email to krankenkasse@the-bodyworkers.de and ask for the certificate to be sent to you.

Each course series lasts 10 weeks. Please book 10 consecutive appointments as soon as possible, to secure your spots.
You must attend at least 8 appointments to receive reimbursement from your health insurance company.
Please note the cancellation policy.

Unfortunately not. For any kind of cancellation, the health insurance companies allow two appointments that you can miss.
If you cancel in good time, WE do allow the appointments to be made up after the end of the course series, therefor the ticket is valid for two 12 weeks instead of the usual 10 weeks. For the health insurance company it is only important how many classes you attended in 10 weeks.
If you manage fewer than 8 appointments in 10 weeks, you have unfortunately not met the requirements for a refund.
We cannot make an exception here, otherwise we risk losing our certification.

As a rule, health insurance companies subsidize two series of courses per year.
That is 20 sessions at the expense of the health insurance company.

This varies from health insurance company to health insurance company.
Please check with YOUR health insurance company in advance how much you will be reimbursed.
Some companies cover 100%, others only €75. Only your health insurance company can answer that for you.